Accommodation at work: Fostering a welcoming and compliant work environment for people with disabilities

Live webinar

24 February 2021
1 p.m. - 3 p.m. EST
2 hours CLE/CPD

Registration for this event is closed.

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Presented by Gowling WLG and led by Advocacy Research Centre for Disabilities (ARCH) lawyers Lila Refaei and Kerri Joffe, this interactive webinar will cover how workplaces can best accommodate individuals with physical disabilities. After reviewing the legal landscape, participants will learn how to create a welcoming and compliant environment for staff, clients, and guests with physical disabilities, as well as apply theory to practice through case scenarios. Topics will include:

  • An overview of federal and Ontario provincial law requiring accommodation/prohibiting discrimination
  • A look at the Convention on the Rights of Persons with Disabilities (United Nations)
  • Best practices for accommodation

LSO: This program is eligible for 2.0 hours of EDI Professionalism credit
LSBC: This program is eligible for up to 2.0 hours of Professional Responsibility credit

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This organization has been approved as an Accredited Provider of Professionalism Content by the Law Society of Ontario.


Neena Gupta - Partner, Gowling WLG

Neena Gupta is a partner in Gowling WLG's Waterloo Region and Toronto offices. Her practice focuses on a broad range of employment and human rights matters. She is known for her practical, cost-effective and focused approach to employment law and litigation. Neena has advised a broad range of employers, from start-ups to world-renowned multinationals, on all aspects of employment law, including employment offers and contracts, policies, compensation plans, cross-border employment and regulatory compliance in Canada.

Neena regularly advises employers on both compliance and litigation involving the Ontario Human Rights Code, the Canada Labour Code, the Canadian Human Rights Act, Accessibility for Ontarians with Disabilities Act (AODA) and the Employment Standards Act, 2001 (Ontario).

Lila Refaie - Bilingual Intake Lawyer and Student Programs Lead, ARCH

Lila was called to the bar in 2012, and joined ARCH Disability Law Centre in July 2017 as a staff lawyer, offering legal services related to disability rights to persons with disabilities across Ontario. Since 2019, she is the Bilingual Intake Lawyer and Student Programs Lead at ARCH. In addition to providing direct legal services to persons with disabilities, she also delivers public legal education and presentations to members of the legal profession on a variety of topics. Before ARCH, she was a staff lawyer at a community legal clinic in Prescott-Russell, practicing in poverty law. She also briefly practiced in family law and immigration law. Throughout her legal career, Lila has appeared before several administrative tribunals, the Superior Court of Justice and Divisional Court.

Kerri Joffe - Staff Lawyer, ARCH

Kerri is a human rights lawyer at ARCH Disability Law Centre. She has been involved in disability rights litigation at various tribunals and courts, including the Supreme Court of Canada. Kerri has presented law reform and policy submissions about disability law issues to legislative committees, governments, administrative bodies and the United Nations Committee on the Rights of Persons with Disabilities. She has authored law reform reports for the Law Commission of Ontario, the Canadian Human Rights Commission and the Government of Canada. Kerri has delivered extensive public legal education to diverse disability communities, and has guest lectured on disability rights issues. Before joining ARCH, Kerri worked on housing rights, social assistance programs, immigration and refugee issues, human trafficking, and as a law clerk to Superior Court judges. Kerri holds degrees in law and social work from McGill University.