Privacy statement

Our Privacy Promises

We at Gowling WLG offer legal services in a variety of countries around the world. As lawyers, we are strongly committed to respecting your rights and obeying the law - explaining your privacy and data protection rights is important to us.

In this statement, we explain generally how we protect your personal information.

Because privacy laws differ across the countries in which we have offices, we've included links to more detailed information on the different privacy laws in those countries.

Privacy and individuals

This statement is about the rights of individuals. While we are also committed to protecting information about companies and other businesses we act for, this policy isn't about them.

When we act for individual clients we need personal information to provide legal services. For example, if you ask us to help you draft a will, we need personal information about you and your family.

We may also get personal information about individuals when acting for businesses. For example, we protect trademarks and patents by registering them. We may need information about the individual creators to do that. We also often get information about employees when acting for businesses.

Our privacy commitments

  • We are accountable for the information you give us.
  • We will tell you why we need information when we ask for it
  • We will use your personal information only for that purpose, or as the law requires.
  • We do not sell your information.
  • We keep your information safe. We take security seriously.

If the work we are doing requires us to involve others - for example, other lawyers in another country or a different law firm - we may need to share your data with them.

But we will tell you - and ensure that they understand and respect your rights. They must also comply with local privacy laws  - which may be different from the law in your country.

We may also need to share your data with the courts or the government, if the law requires.

If you want to know what personal data we have about you, please ask us  - we will tell you unless the law prevents us doing so.

If you ask us for marketing material or attend an event, we will keep your contact information in a database so that we can contact you in the future. If you don't want this, please tell us and we will remove your name.

Please talk to us

A statement like this is only an overview of your rights and our commitments. You'll find more detail in the linked pages about privacy rights in the country where you live.

Our privacy staff will answer any questions you may have. You can contact them at chiefprivacyofficer@ca.gowlingwlg.com if you are in Canada, or data.enquiry@gowlingwlg.com if you are in the UK, Europe, UAE or Asia.

Privacy policy by country

Abu Dhabi

Key summary

We process your data in order to provide legal services and other services to you. We may also process your data as a result of your relationship with one or more of our clients or our volunteering programme, or where you apply for a job or work placement with us or our clients, or provide us with services. We also collect personal information when you contact us, subscribe to one of our mailing lists or attend one of our seminars or events, including webinars and other digital events.

Other service providers play an important role in this relationship as we instruct them to assist with other professional services and administrative requirements. We liaise with them to ensure efficiency in business support tasks such as security, delivery, technology, payment, insurance, litigation support and archiving and storage.

Your information will be treated securely and in strict confidence, in line with industry best practice.

This notice explains what data we process, why, how it is legal and your rights. In order to do our best to be transparent, this privacy notice will be updated on an ongoing basis.

About us

Gowling WLG Middle East Limited is an independent entity and part of the Gowling WLG group. Other Gowling WLG group entities operate in different countries. We decide what to do with your data in a different way in each country and so each of our entities is a separate 'data controller'. The data controller is responsible for the processing of your personal data according to the data protection laws.

Please see the legal information page for information on the Gowling WLG structure, our group entities, and who your data controller is.

Each country has different Data Protection Laws. In Abu Dhabi, the Abu Dhabi Global Market (ADGM) (a free zone where our Abu Dhabi office is located), Data Protection Regulations 2021 apply.

We take your privacy very seriously and we ask that you read this Privacy Notice carefully as it contains important information on:

  • Your rights
  • The personal data we collect about you and why we collect the data;
  • What we do with your data, and
  • Who your information will be shared with.
If you need extra help

If you would like this notice in another format (for example: audio, large print, braille) please contact us.

How you can contact us

Please contact us if you have any questions about this Privacy Notice or the information we hold about you.

If you wish to contact our Abu Dhabi Office please write to us at Gowling WLG Middle East Limited, Office 14, Floor 7, Al Khatem Tower, Abu Dhabi Global Market Square, Al Maryah Island, Abu Dhabi, UAE, or complete our online form, or you may submit a complaint to the ADGM Commissioner of Data Protection by completing the complaint forms and sending them via email to data.protection@adgm.com.

Changes to the Privacy Notice

We may change this Privacy Notice from time to time. You should check this Privacy Notice occasionally to ensure you are aware of the most recent version.

Useful words and phrases

Please familiarise yourself with the following words and phrases as they have particular meanings in the Data Protection Laws and are used throughout this Privacy Notice:

Personal data This means any information referring to an identified or identifiable natural person.

This will include information such as telephone numbers, names, addresses, e-mail addresses, photographs, voice recordings. It will also include expressions of opinion about data subjects (and their own expressions of opinion/intentions).

It will also cover information which on its own does not identify someone but which would identify them if put together with other information which we have or are likely to have in the future.
Sensitive personal data or special categories of data This means any personal data (directly or indirectly) relating to:
  • racial or ethnic origin;
  • political opinions;
  • religious or philosophical beliefs
  • criminal convictions and offences or related security measures;
  • sexual life (including sexual orientation);
  • genetic data or biometric data for the purpose of uniquely identifying you.
Processing This means any operations performed on personal data, including:
  • collecting, obtaining, recording, retrieving, reviewing, consulting, storing or holding it;
  • organising, adapting or altering it;
  • disclosing, transmitting, disseminating or otherwise making it available; and
  • aligning, blocking, restricting, erasing or destroying it.
Data subject This means the identified or identifiable natural person to whom the Personal Data relates.
Supervisory authority The authority responsible for implementing, overseeing and enforcing the Data Protection Laws.
Data controller This means any person who alone or jointly with others determines the purposes and means of the processing of Personal Data.
Data processor This means any person who processes the Personal Data on behalf of the data controller.
Data Protection Laws This means the laws which govern the handling of data - the list of laws applicable to ADGM are listed at the top of this Privacy Notice.

What information do we collect?

Personal data provided by you

To provide you with our services, we may collect your information including:

  • Identity and contact data; such as your name, address, phone number, email address, date of birth, company you work for and your position.
  • Financial data, such as payment related information (for example, for billing purposes).
  • Identification and background information provided by you or collected as part of our on-boarding process. We will process identification and background information as part of our onboarding process including anti-money laundering, conflict, reputational and financial checks, and to fulfil any other legal or regulatory requirements which apply to us.
  • Video images/photographs/audio; in connection with identification checks, CCTV, providing/receiving training, remote meetings.
  • Reception registration and/or visitor security pass where you attend our offices i.e. for legal services, insight day, consultancy support, an event or to provide IT support.
  • Any other information relating to you or third parties which you give us so we may provide you with our service.

We will also collect Personal Data when you contact us, send feedback, subscribe to one of our mailing lists, wish to attend, or have attended, one of our events or seminars, attend one of our voluntary programmes or raise any complaint, enquiry or information request with us.

We will also collect information that you share with us to help us understand your situation, your hobbies and preferences and to represent your best interests when you instruct us/become a contact or client of Gowling WLG Middle East Limited, or as a result of your relationship with one or more of our clients, where you supply us or our clients with services, or where you apply for work experience, insight scheme or a job or work placement with us or our clients.

We will also collect personal data where you are representing your organisation for example as part of procurement or tender. Where you provide third party technical support we may process your data where you provide us with technical support remotely by connecting to our systems or services.

Special category personal data personal data

If we ask you to provide us with your special category personal data, we will explain why we need that data and how we intend to use it and your rights. If necessary, we will ask you for your consent first.

You may provide us with yours or a third party's special category personal data where it is necessary in connection with services we provide, such as information about a person's physical or mental health, alleged criminal activities.

You may provide us with your special category personal data such as your health data to inform us of any dietary requirements or reasonable adjustments required where you are attending one of our offices or events.

We may need to process your special categories of personal data if processing is necessary to comply with laws that apply to us in relation to anti-money laundering or counter-terrorist financing obligations or the prevention, detection or prosecution of any crime.

Personal data about other individuals

If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on their behalf and have agreed that you can. In addition, where you give us personal data belonging to someone else, you must ensure that you have the necessary grounds, consents or authorisations to provide it to us. In some cases, we may obtain Personal Data regarding you from other persons, including clients to whom we provide legal services. For example, we may obtain information regarding directors, officers, or employees of our clients or other parties, witnesses, beneficiaries, adverse parties, related parties, parties in interest, business partners, investors, shareholders, security holders, buyers, business partners, and customers of clients.

Children's data

We do not provide services directly to children or proactively collect their personal information. However, we are sometimes given information about children where it is necessary in connection to legal services we provide to our clients or in connection with our Probono initiatives.

We may also process children's data in connection with our HR and CSR programmes such as our Insight scheme. Children's personal data processed in connection with our Insight Scheme is usually limited to name, contact details, school/college name and CV.

Personal data provided by third parties

We will collect Personal Data directly from you, from clients or from authorised representatives and as otherwise permitted or required by applicable law. At times, we will also collect personal information from third parties such as regulatory and legal authorities, other organisations with whom you have dealings or who have a legal interest in such data, government agencies, credit reporting agencies, financial institutions, recruitment agencies and other people connected to recruitment, information or service providers, introducers and referrers and from publicly available records.

We may obtain information about you from third parties in order to verify your identity, carry out anti-money laundering, anti-terrorism, sanctions screening and other background and credit checks. In performing these checks, personal information provided by you may be disclosed to that third party which may keep a record of that information. All information provided by you will be treated securely and strictly in accordance with the Data Protection Laws.

Why do we process your personal data?

We use your Personal Data for the following purposes listed in this section. We are allowed to do so on certain legal bases (please see section 'How is processing your data lawful' for further detail).

We collect your information so that we can:

  • Deliver Legal Services - to provide legal and other services and products as instructed by you, answer your queries and provide you with information or materials you have asked to receive.
  • Comply with our Legal and Regulatory obligations - such as establishing your identity in order to comply with anti-money laundering regulations and our other legal and regulatory obligations which may require you to provide name, address, employment/business information and financial information, and/or other legally mandated forms of identification.
  • Carry out administration - to bill for our work, carry out searches and checks, maintain internal records, which will include the collection of names, addresses, banking, financial details and creditworthiness; to maintain and develop our relationship with you; to carry out recruitment activities if you are applying for a job or work placement with us or our clients; to analyse and help us manage our practice; to maintain and update our records.
  • Carry out Business Development and Marketing - to carry out market research; market our own products and services to you, including as may be permitted by the applicable law, by email or other means and to keep your information and preferences accurate. We may also use and analyse the Personal Data provided to us to track and manage your consent preferences, event reservations and any unsubscribe requests. From time to time, we may wish to send you legal updates; newsletters; press releases; information about our events and the legal services we provide and other communications that we think will be of interest to you and/or your business. You can review and update your contact details and preferences or unsubscribe from our e-marketing communications at any time via the links in our e-marketing messages, by completing our online form or by emailing us at data.enquiry@gowlingwlg.com. See 'Your Rights' for further information.
  • Maintain Quality Standards - to meet high standards of quality and professional standards, and to obtain and maintain certification and accreditations which may involve audits of our internal processes.
  • Manage Claims - pursue available remedies or limit any damages that we or our clients may sustain and to respond to any feedback or complaints that we may receive.
  • Keep people and buildings safe - to help ensure security and for crime prevention, we may have CCTV cameras installed at the entrances to our premises and CCTV data is captured on cameras.
  • To monitor our website usage to improve our services - please see our cookies policy which explains what cookies are and why we use them.

How is processing your personal data lawful?

We are allowed to process your Personal Data for the following reasons and on the following legal basis:

Consent

Where you have given consent - for example, where you have subscribed to a mailing list for us to send you legal alerts, information regarding updates/events or other information which may be of interest to you.

Contract

Where it is necessary for the performance of the contract you have agreed to enter with Gowling WLG (UK) LLP. For example, because you are using Gowling WLG (UK) LLP for legal advice, we are required to process your Personal Data for the purposes of performing our legal advice services appropriately and billing our services and by retaining us you agree that we may do so.

Legal obligation

Where we are subject to legal obligations to process your data for the purposes of compliance with applicable laws; for example, we are required to identify our clients in accordance with the anti-money laundering regulations in many countries and are required to gather and maintain records in compliance with health and safety legislation. We also have obligations pursuant to financial and tax legislation and reporting obligations in respect of tax administration.

If necessary for the performance of a task

If the processing is necessary for the performance of a task carried out in the interests of the DIFC, or in the exercise of the DIFCA, the DFSA, the Court and the Registrars' functions or powers vested in the Data Controller or in a Third Party to whom the data are disclosed.

Legitimate interest

Processing your Personal Data is also legal if it is based on our ‘legitimate interests’ which are not overridden by your data protection interests or fundamental rights and freedoms. To process on this basis, we have considered the impact on your interests and rights, and have placed appropriate safeguards to ensure that the intrusion on your privacy is reduced as much as possible.

The following are examples of the purposes for which we will process your Personal Data on this basis:

  • Client administration - to enable us to maintain internal records.
  • To ensure regulatory compliance - for example that conflict checks are carried out before we start work and to erect information barriers to restrict access to certain information and to comply with all aspects of our regulatory obligations.
  • To enable us to maintain specific standards of quality in the professional services we provide and to obtain and maintain quality accreditations.
  • To permit us to pursue available remedies or limit any damages that we may sustain.
  • To permit us to manage and respond to any complaints.
  • To liaise with representatives of clients of corporates and other business clients.
  • To market our services.
  • To carry out recruitment and administer work experience and work placement activities.

Please be aware that you have the right to object to the processing of your data for any of the legitimate interests identified.

Special Category Personal Data

In certain circumstances, we may process your special category personal data for the following reasons and subject to the following exceptions:

  • Consent
  • For example, you have given your explicit consent for us to process your health information for the purpose of providing you with legal advice.
  • Vital Interests
  • Because it is necessary for us to protect your vital interest e.g. It is necessary for us to process your medical/health information, for the purposes of following our health and safety procedures if you are attending an event or visiting our buildings, which in turn could assist us if we are required to protect your life.
  • Manifestly public personal data
  • The data has been manifestly made public and only when it is necessary for our purposes and permitted by the applicable Data Protection Laws. For example, we ask you to provide your dietary requirements when you attend an event at our offices. We consider that you have made this data manifestly public to our organisation to help us protect you and to ensure your health and safety. We will keep this information confidential and restrict it to only those who need to know.
  • Legal claims
  • We are establishing or defending a legal claim for you as a client or in our own right.

Who will have access to your personal data?

In the course of providing our services and operating our business, we may disclose your Personal Data to:

  • Other Gowling WLG (UK) LLP offices, group entities, subsidiaries and affiliates, partnerships operating under the Gowling brand.
  • Third party service providers whom we instruct to assist with the provision of legal or other services and products such as other professional advisors, and the administrative requirements associated with those services.
  • Third party service providers of certain business support tasks to Gowling WLG (UK) LLP including security, delivery, technology, research, banking, payment, insurance, litigation support, translation, credit checking, archiving, recruitment agencies and storage.
  • Charities and organisations in connection with our volunteering programmes.
  • External inspectors or auditors.
  • Providers of business development and marketing support services, in order to provide event and marketing support.
  • Legal and or regulatory authorities including courts or public authorities who may compel disclosure, such as the UAE Legal Affairs Department of the Ministry of Justice, ADGM Courts, the Financial Services Regulatory Authority, Registration Authority, the Solicitors Regulation Authority (SRA), HMRC, Health & Safety Executive and National Crime Agency (NCA). This may be (i) in the event that we are required to make a disclosure under various legislation and regulation; or (ii) where we have a legal, regulatory or professional obligation to do so; or (iii) where we are required to protect the safety or rights or our clients, staff or others; (iv) or to exercise, establish or defend our legal rights.
  • Personal Data may also be subject to transfer to another organisation in the event of corporate transaction such as a merger, combination or acquisition, or change of ownership of our firm. This will occur only if the parties have entered into an agreement under which the collection, use and disclosure of the information is restricted to those purposes that relate to the business transaction, including a determination whether or not to proceed with the business transaction, and is used by the parties to carry out and complete the business transaction.
  • Persons whom you instruct us to disclose your information to in the course of providing legal services, for example a party involved in a legal claim or transaction.

If you wish to know more about the parties with whom we share Personal Data, please contact us.

International transfers of data between our offices
Transfers of your information out of the ADGM

In the context of its global practice, Gowling WLG Middle East Limited and affiliated businesses or subsidiaries transfers Personal Data between its offices, the free flow of information being essential for the efficient conduct of its international business. A number of our offices and affiliates are located outside the ADGM.

Any transfer of your Personal Data from Gowling WLG Middle East Limited entities and affiliated businesses or subsidiaries in the ADGM to any affiliated businesses or subsidiaries entities in any country outside, will be subject to a mechanism that will safeguard your privacy rights and give you remedies in the unlikely event of a security breach, and if necessary we will gather your written consent first.

Gowling WLG (Canada) LLP ("Gowling WLG Canada") is an independent entity. Gowling WLG Canada has a separate privacy notice which describes how it processes personal information.

If you instruct us and if it is necessary, we will exchange information with law firms located in other jurisdictions.

How we keep your data secure

We have strong information security management systems in place to safeguard your personal information. Our practices are aligned with internationally recognised standards for information security and risk management, demonstrating our commitment to protecting data through robust controls, continuous monitoring, and a culture of security awareness across the organisation.

If you have any particular concerns about your information, please contact us (see 'How to contact us' above).

When will we delete your data?

We retain personal data in line with our internal policies, contractual terms and where necessary for us to meet our legal, regulatory and professional obligations. Our default retention periods will differ, depending on the country which is providing your services. In any case, the criteria that we apply is to delete data when it is no longer necessary for us to hold it.

Type of work/data Minimum Retention Period
Original documentation Permanently, or until returned to you
File documentation Six years
CDD documentation Six years after the end of the client relationship
Contracts with suppliers/third parties Six years after expiry of contract
Complaints, correspondence and data relating to complaints Six years following closure of the complaint
Professional negligence claims, correspondence and data relating to PII claims Six years following conclusion of the claim
Applications/CVs/interview records for jobs-unsuccessful Twelve months after notifying unsuccessful candidates (unless we have obtained express consent from the candidate to hold for longer)

Your rights

As a data subject, you have the right to:

  • Withdraw consent

    Where the basis for processing your Personal Data is consent, you may withdraw your consent at any time by completing our online form.

  • Be informed
  • You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights (as set out in this Privacy Policy).

  • Access your Personal Data
  • You have the right to obtain access to your information (if we’re processing it), and certain other information (similar to that provided in this Policy).

  • Rectification of Personal Data
  • You are entitled to have your information corrected if it’s inaccurate or incomplete.

  • Erasure of Personal Data
  • Subject to certain exceptions, you may request the deletion or removal of your information where there is no compelling reason for us to keep using it.

  • Data portability
  • You may obtain and reuse your personal information for your own purposes across different services. For example, you can ask us to transfer your information easily between our IT systems and another law firm or advisor safely and securely.

  • Object to Processing
  • You have the right to object to certain types of processing, including processing for direct marketing (i.e. if you no longer want to be contacted with potential opportunities).

  • Restriction of processing
  • In certain circumstances, you have the right to request that we restrict the processing of your Personal Data.

  • Rights in relation to automated decision making
  • Subject to certain exceptions, you have the right not to be subject to a decision based solely on automated processing.

  • Complaints to the regulator
  • It is important that you ensure you have read this Privacy Notice - and if you do not think that we have processed your data in accordance with this notice - you should let us know as soon as possible.

    You may also complain to the ADGM Commissioner of Data Protection by completing the complaint forms and sending them via email to data.protection@adgm.com.

August 2025

Belgium

Canada

China

Dubai

France

Germany

UK