Budget 2024 introduces Canada's consumer-driven banking framework

1

Governance

The Framework expands on the oversight and management elements, notably:

• the mandate of the Financial Consumer Agency of Canada (FCAC) will be expanded to include oversight, administration, and enforcement of open banking in Canada;
• legislative amendments to the Financial Consumer Agency of Canada Act will establish a new position, called the Senior Deputy Commissioner of Consumer-Driven Banking, at the FCAC;
• FCAC will develop a consumer education campaign to increase Canadians' awareness;
• FCAC oversight of consumer-driven banking will operate on a cost-recovery model once the Framework is in place;
• all participants will be subject to the open banking regulation and FCAC supervision;
• provincial credit unions and Crown corporations that act as banks will be able to "opt-in" to governance, supervision, and participation; and
• provinces and territories will retain the authority to impose their own requirements on entities subject to their jurisdiction.

2

Scope

The Framework provides additional information on the entities that will be able to participate, the scope of data that participants will be required to share, certain functional requirements for participation and details on the future expansion of "scope." The initial phase of implementation will include:

• government-mandated participation for Canada's largest retail banks, with other participants provided with the ability to opt-in;
• clear requirements for how various entities, such as fintechs, can enter into, and exit out of, the open banking system;
• a requirement to demonstrate adherence to technical and security requirements;
• a requirement for participants to share (at the request of a consumer) data related to chequing and savings accounts operations, investment products available through their online portals, and lending products, such as credit cards, lines of credit, and mortgages;
• an exclusion from scope for data that has been materially enhanced by a participant to offer significant additional value or insight;
• maintaining the existing prohibition on the sharing by banks of customer information for the business of insurance;
• having all entities subject to consumer-permissioned data sharing requests (reciprocal access); and
• a requirement for participants to be able to provide reciprocal access.

The scope may be expanded at a later date to include additional data, entities, entry processes (e.g., tiered accreditation), and functionalities (such as the ability to initiate payments).

3

Accreditation

4

Common rules

The implemented Framework will include common rules (as a condition to access of consumer data). The common rules:

• will address consumer protection interests, privacy, liability, security, national security, and integrity obligations (notably, this updated version of the Framework includes reference to "national security", "integrity" and "consumer protection interests" whereas it did not previously); and
• work to complement existing legislation, rather than creating duplicative or potentially conflicting requirements, but additional privacy rules unique to financial data sharing will be introduced to address consent to data access, consent management, and the revocation of access to data by a consumer.

Note further that in respect of privacy, participants will be required to:

• reconfirm consent every 12 months or following certain events;
• provide "consent dashboards" to provide consumers with real-time knowledge and control over the accessibility of their data (i.e., who has access to what); and
• adopt user experience guidelines to govern all areas of consent and revocation.

The implemented Framework will clearly set out a liability structure that establishes a statutory relationship between participants of the open banking system. This liability structure:

• is based on the principle that liability moves with the data and rests with the party at-fault if anything goes wrong;
• ensures consumers will not be held liable for financial losses incurred as a result of sharing their financial data within the system; and
• requires participants to put in place policies and procedures for complaint handling and the provision of redress to ensure consumers have a clear path for addressing their complaints.

Clear security requirements for how voluntary and mandated participants protect consumers' data will also be established by the implemented Framework. Legislation is expected to:

• establish security requirements for all participants that will serve as the minimum "floor" to safeguard consumer data;
• require participants to fulfill ongoing reporting obligations that will be overseen by the FCAC, such as surveillance audits; and
• mandate a security certification.

The Department of Finance will engage with stakeholders to finalize a recommendation in respect of the selection of this certification as well as the extent of the reporting obligations.

5

National Security

The implemented Framework will include safeguards and provide authorities to the Minister of Finance that align with existing financial sector statutes. The Minister will be able to:

• refuse, suspend, or revoke access to the open banking system for national security-related reasons; and
• direct the FCAC to take measures related to the Framework for reasons related to national security, to safeguard the integrity or security of Canada's financial system, or in the best interest of the financial system.

6

Technical Standard

The implemented Framework will include a government-mandated single technical standard that:

• forms the specifications to which APIs are built; and
• is fair, open, accessible, and able to meet key public policy objectives, including interoperability with standards used in other jurisdictions.

Legislation will provide authority to the Minister of Finance to identify and revoke a technical standard, and authority to the FCAC to supervise the technical standard body to ensure compliance with open banking regulations.