PartnerHero completes cross-border acquisition of Summatti

1 minute read
04 May 2023

On May 4, 2023, leading customer operations outsourcing innovator PartnerHero acquired Summatti.

PartnerHero, headquartered in the US, is a provider of premium customer operations outsourcing, including customer support, trust & safety, content moderation, and quality assurance. The company has offices in the US, Honduras, Romania and the Philippines, and remote employees in dozens of additional countries.

Headquartered in Waterloo, Ontario, Summatti is an AI-powered conversation analytics platform for customer experience teams that automates the process of conversation review and surfaces real-time insights. 
Gowling WLG acted for both the target and the acquirer in this transaction. The PartnerHero team consisted of Paul Carenza and Michael Bussmann (tax), Garrett Hamel and Martin Roy (corporate) and Amy Derickx and Nicole Hilliard (employment). The Summatti team consisted of Stephanie Hayes and Michelle Kumar.

NOT LEGAL ADVICE. Information made available on this website in any form is for information purposes only. It is not, and should not be taken as, legal advice. You should not rely on, or take or fail to take any action based upon this information. Never disregard professional legal advice or delay in seeking legal advice because of something you have read on this website. Gowling WLG professionals will be pleased to discuss resolutions to specific legal concerns you may have.