Ensuring an effective transition - carrot or stick? - Sarah Sasse - ThinkHouse Public Sector June 2015

20 July 2015

Transition is a period of high risk to both customers and suppliers, and good contract management is essential to ensure that the project is started on the correct footing. In this video, Sarah Sasse identified some of the key contract management pitfalls that we see occur in the transition phase of an outsourcing. She explored some practical ways to safeguard against those pitfalls, and the key remedies that are likely to be available if things do go wrong during this period.

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