Énoncé de confidentialité

Nos promesses en matière de protection de la confidentialité

Gowling WLG offre des services juridiques dans une variété de pays dans le monde entier. En tant qu'avocats, nous avons adopté un solide engagement envers le respect de vos droits et de la loi. Il nous importe donc de vous expliquer vos droits en matière de protection de la confidentialité et de vos renseignements personnels.

Dans le présent énoncé, nous vous donnons un aperçu général de la manière dont nous protégeons vos renseignements personnels.

En raison du fait que les lois sur la protection de la confidentialité diffèrent d'un pays à l'autre au sein desquels nous avons des bureaux, nous avons inclus des liens menant à de l'information plus détaillée sur les différentes lois de protection de la confidentialité dans chacun de ces pays. 

La protection de la confidentialité et les individus

Le présent énoncé traite des droits des individus. Même si nous sommes aussi dévoués à protéger l'information des sociétés et autres entreprises que nous représentons, la présente politique ne les concerne pas.

Lorsque nous représentons des particuliers, nous devons recueillir des renseignements personnels pour leur fournir des services juridiques. Par exemple, si vous nous demandez de rédiger un testament, vous devez nous fournir des renseignements personnels sur vous et votre famille.

Nous pouvons aussi obtenir des renseignements personnels au sujet d'individus lorsque nous agissons pour des entreprises. Par exemple, nous protégeons des marques de commerce et des brevets en les enregistrant. Pour ce faire, nous aurons donc peut-être besoin de recueillir des renseignements relatifs aux créateurs individuels. Il arrive aussi souvent que nous prenions des renseignements sur les employés lorsque nous agissons pour des entreprises.

Nos engagements en matière de protection de la confidentialité

  • Nous sommes responsables des renseignements personnels que vous nous confiez.
  • Nous allons vous expliquer pourquoi nous avons besoin de ces renseignements personnels au moment de vous les demander.
  • Nous allons utiliser ces renseignements personnels uniquement à cette fin ou comme la loi l'exige.
  • Nous ne vendrons pas vos renseignements personnels.
  • Nous protégeons vos renseignements personnels. Nous prenons la sécurité de vos renseignements très à cœur.

Si le travail que nous effectuons exige la participation d'autres individus - par exemple, des avocats d'un autre pays ou d'un autre cabinet juridique - il se peut que nous ayons à partager vos données personnelles avec eux.

Mais nous allons vous en aviser - et nous assurer qu'ils comprennent et respectent vos droits. Ils doivent aussi se conformer aux lois de protection de la confidentialité locales - qui pourraient différer des lois de votre pays.

Nous devrons peut-être aussi partager vos données avec les tribunaux ou le gouvernement, si la loi l'exige.

Si vous voulez savoir quels renseignements personnels nous possédons sur vous, veuillez nous le demander - nous vous le dirons à moins que cela ne soit interdit par la loi.

Si vous souhaitez obtenir de la documentation marketing ou participer à un événement, nous conserverons vos coordonnées dans une base de données afin de pouvoir communiquer avec vous dans le futur. Si ceci ne vous convient pas, veuillez nous-en aviser et nous retirerons votre nom de notre base de données.

N'hésitez pas à communiquer avec nous

Le présent énoncé ne constitue qu'un aperçu de vos droits et de nos engagements. Vous trouverez de plus amples détails en cliquant sur les liens menant aux pages traitant de la protection de la confidentialité dans votre pays.

Nos employés responsables d'assurer la protection de la confidentialité sont disponibles pour répondre à vos questions. N'hésitez pas à communiquer avec eux à l'adresse ci-contre chiefprivacyofficer.ca@gowlingwlg.com si vous êtes au Canada, ou à data.enquiry@gowlingwlg.com si vous êtes au Royaume-Uni, ailleurs en Europe, aux EAU ou en Asie.

Politique de confidentialité propre à chaque pays

Belgium

Key summary

We process your data in order to provide legal services and other services to you. We may also process your data as a result of your relationship with one or more of our clients, or where you apply for a job or work placement or provide us with services. We also collect personal information when you contact us, subscribe to one of our mailing lists or attend one of our seminars or events.

Other service providers play an important role in this relationship as we instruct them to assist with other professional services and administrative requirements. We liaise with them to ensure efficiency in business support tasks such as security, delivery, technology, payment, insurance, litigation support and archiving and storage.

Your information will be treated securely and in strict confidence, in line with our ISO27001 accreditation.

This notice explains what data we process, why, how it is legal and your rights. In order to do our best to be transparent, this privacy notice will be updated on an ongoing basis.

We also have produced a video notice to tell you the relevant points of what we do with your personal data.

 

About us

Gowling WLG (UK) LLP (Gowling WLG UK) is an independent entity and part of the Gowling WLG group. Other Gowling WLG group entities operate in different countries. We decide what to do with your data in a different way in each country and so each of our entities is a separate 'data controller'. The data controller is responsible for the processing of your personal data according to the data protection laws.

Please see the legal information page for information on the Gowling WLG structure, our group entities, and who your data controller is.

Each country has different Data Protection Laws. In Belgium, the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679, applies.

We take your privacy very seriously and we ask that you read this Privacy Notice carefully as it contains important information on:

  • Your Rights
  • The personal data we collect about you and why we collect the data;
  • What we do with your data, and
  • Who your information will be shared with.
If you need extra help

If you would like this notice in another format (for example: audio, large print, braille) please contact us.

How you can contact us

Please contact us if you have any questions about this Privacy Notice or the information we hold about you.

If you wish to contact our UK offices, please send an email to data.enquiry@gowlingwlg.com or write to us at Gowling WLG (UK) LLP, Two Snowhill, Birmingham, B4 6WR or you may submit a complaint to the Information Commissioner's Office (ICO).

Changes to the Privacy Notice

We may change this Privacy Notice from time to time. You should check this Privacy Notice occasionally to ensure you are aware of the most recent version.

Useful Words and Phrases

Please familiarise yourself with the following words and phrases as they have particular meanings in the Data Protection Laws and are used throughout this Privacy Notice:

Personal data This means any information from which a living individual can be identified.

This will include information such as telephone numbers, names, addresses, e-mail addresses, photographs, voice recordings.  It will also include expressions of opinion about data subjects (and their own expressions of opinion/intentions).

It will also cover information which on its own does not identify someone but which would identify them if put together with other information which we have or are likely to have in the future.
Sensitive personal data or special categories of data This means any information relating to:
  • racial or ethnic origin;
  • political opinions or affiliations ;
  • religious or philosophical beliefs or beliefs of a similar nature;
  • trade union membership;
  • physical or mental health or condition;
  • sexual life; or
  • genetic data or biometric data
Processing This covers virtually anything anyone can do with personal data, including:
  • obtaining, recording, retrieving, reviewing, consulting, storing or holding it;
  • organising, adapting or altering it;
  • disclosing, disseminating or otherwise making it available; and
  • aligning, blocking, erasing or destroying it.
Data subject The person to whom the Personal Data relates.
Supervisory authority The authority responsible for implementing, overseeing and enforcing the Data Protection Laws.
Data controller This means any person who determines the purposes for which, and the manner in which, any Personal Data are processed.
Data processor This means any person who processes the Personal Data on behalf of the data controller.
Data protection laws This means the laws which govern the handling of data - the list of laws listed at the top of this Privacy Notice.

What information do we collect?

Personal data provided by you

To provide you with our services, we may collect your information including:

  • your name,
  • address,
  • phone number,
  • email address,
  • date of birth and other identity documentation that we need to collect to comply with legal and regulatory requirements

We will also collect Personal Data when you contact us, send feedback, subscribe to one of our mailing lists, attend one of our events or seminars or raise any complaint.

We will also collect information that you share with us to help us understand your situation, your hobbies and preferences and to represent your best interests when you instruct us/become a contact or client of Gowling WLG UK, or as a result of your relationship with one or more of our clients, where you supply us with services, or where you apply for a job or work placement.

Sensitive personal data

If we ask you to provide us with your sensitive personal data, we will explain why we need that data and how we intend to use it and your rights.

Personal data about other individuals

If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can. In addition, where you give us personal data belonging to someone else, you must ensure that you have the necessary grounds, consents or authorisations to provide it to us. In some cases, we may obtain Personal Data regarding you from other persons, including clients to whom we provide legal services. For example, we may obtain information regarding directors, officers, or employees of our clients or other parties, witnesses, beneficiaries, adverse parties, related parties, parties in interest, business partners, investors, shareholders, security holders, buyers, business partners, and customers of clients.

Personal data provided by third parties

We will collect Personal Data directly from you, from clients or from authorised representatives and as otherwise permitted or required by applicable law.  At times, we will also collect personal information from third parties such as regulatory and legal authorities, other organisations with whom you have dealings or who have a legal interest in such data, government agencies, credit reporting agencies, financial institutions, recruitment agencies and other people connected to recruitment, information or service providers, introducers and referrers and from publicly available records. 

We may obtain information about you from third parties in order to verify your identity, carry out anti-money laundering, anti-terrorism, sanctions screening and other background and credit checks. In performing these checks, personal information provided by you may be disclosed to that third party which may keep a record of that information.  All information provided by you will be treated securely and strictly in accordance with the Data Protection Laws.

Why do we process personal data?

We use your Personal Data for the following purposes listed in this section. We are allowed to do so on certain legal bases (please see section 'How is processing your data lawful' for further detail).

We collect your information so that we can:

  • Deliver Legal Services - Provide legal and other services and products as instructed by you, answer your queries and provide you with information or materials you have asked to receive;
  • Comply with our Legal and Regulatory obligations - such as establishing your identity in order to comply with anti-money laundering regulations and our other legal and regulatory obligations which may require you to provide name, address, employment/business information, and/or other legally mandated forms of identification;
  • Carry out administration - Bill for our work, carry out searches and checks,  and maintain internal records, which will include the collection of names, addresses, banking, and/or financial details and creditworthiness; to maintain and develop our relationship with you, to carry out recruitment activities if you are applying for a job or placement with us; to analyse and help us manage our practice, to maintain and update our records.
  • Carry out Business Development and Marketing - to carry out market research; market our own products and services to you, including as may be permitted by the applicable law, by email or other means and to keep your information and preferences accurate. We may also use and analyse the Personal Data provided to us to track and manage your consent preferences, event reservations and any unsubscribe requests. From time to time, we may wish to send you legal updates; newsletters; press releases; information about our events and the legal services we provide and other communications that we think will be of interest to you and/or your business. You can review and update your contact details and preferences or unsubscribe from our e-marketing communications at any time via the links in our e-marketing messages or by e-mailing us at iaadmin@gowlingwlg.com
  • If you have consented to receive marketing materials from us, you can opt out at any time. See 'Your Rights' for further information. You can also manage your preferences by sending a message to  iaadmin@gowlingwlg.com
  • Maintain Quality Standards - to meet high standards of quality and professional standards, and to obtain and maintain certification and accreditations which may involve audits of our internal processes;
  • Manage Claims - pursue available remedies or limit any damages that we or our clients may sustain and to respond to any feedback or complaints;
  • Keep people and buildings safe -to help ensure security and for crime prevention; we may have CCTV cameras installed at the entrances to our premises and CCTV data is captured on cameras;
  • To monitor our website usage to improve our services - please see our cookies policy which explains what cookies are and why we use them.

How is processing your data lawful?

We are allowed to process your Personal Data for the following reasons and on the following legal basis:

Consent

Where you have given consent - for example, where you have subscribed to a mailing list for us to send you legal alerts, information regarding updates/events or other information which may be of interest to you.

Contract

Where it is necessary for the performance of the contract you have agreed to enter with Gowling WLG UK. For example, because you are using Gowling WLG UK for legal advice, we are required to process your Personal Data for the purposes of performing our legal advice services appropriately and billing our services and by retaining us you agree that we may do so.

Legal obligation

Where we are subject to legal obligations to process your data for the purposes of compliance with applicable laws; for example, we are required to identify our clients in accordance with the anti-money laundering regulations in many countries and are required to gather and maintain records in compliance with health and safety legislation. We also have obligations pursuant to financial and tax legislation and reporting obligations in respect of tax administration.

Legitimate interest

Processing your Personal Data is also legal if it is based on our 'legitimate interests'. To process on this basis, we have considered the impact on your interests and rights, and have placed appropriate safeguards to ensure that the intrusion on your privacy is reduced as much as possible.

The following are examples of the purposes for which we will process your Personal Data on this basis:

  • Client administration - to enable us  to maintain internal records
  • To ensure regulatory compliance - for example that conflict checks are carried out before we start work and to erect information barriers to restrict access to certain information
  • To enable us to maintain specific standards of quality in the professional services we provide and to obtain and maintain quality accreditations
  • To permit us to pursue available remedies or limit any damages that we may sustain
  • To permit us to manage and respond to any complaints
  • To liaise with representatives of clients of corporates and other business clients
  • To market our services
  • To carry out recruitment and administer work experience and work placement activities

Please be aware that you have the right to object to the processing of your data for any of the legitimate interests identified.

Sensitive Personal Data

In certain circumstances, we may process your sensitive personal data for the following reasons and subject to the following exceptions:

  • Consent
    For example, you have given your explicit consent for us to process your health information for the purpose of providing you with legal advice.
  • Vital Interests
    Because it is necessary for us to protect your vital interest e.g. It is necessary for us to process your medical/health information, for the purposes of following our health and safety procedures if you are attending an event or visiting our buildings, which in turn could assist us if we are required to protect your life.
  • Manifestly public personal data
    The data has been manifestly made public and only when it is necessary for our purposes and permitted by the applicable Data Protection Laws. For example, we ask you to provide your dietary requirements when you attend an event at our offices. We consider that you have made this data manifestly public to our organisation to help us protect you and to ensure your health and safety. We will keep this information confidential and restrict it to only those who need to know.
  • Legal claims
    We are establishing or defending a legal claim for you as a client or in our own right.

Who will have access to your personal data?

In the course of providing our services and operating our business, we may disclose your Personal Data to:

  • Other Gowling WLG offices, group entities and affiliates;
  • Service providers whom we instruct to assist with the provision of legal or other services and products such as other professional advisors, and the administrative requirements associated with those services;
  • Providers of certain business support tasks to Gowling WLG UK including security, delivery, technology, research, banking, payment, insurance, litigation support, translation, credit checking, archiving and storage;
  • Providers of business development and marketing support services, in order to provide event and marketing support;
  • Legal and or regulatory authorities including courts or public authorities who may compel disclosure, such as the Solicitors Regulation Authority (SRA), HMRC, Health & Safety Executive and National Crime Agency (NCA) in the event that we are required to make a disclosure under various legislation and regulation or where we have a legal, regulatory or professional obligation to do so or are required to protect the safety or rights of our clients, staff or others;
  • Personal Data may also be subject to transfer to another organisation in the event of corporate transaction such as a merger, combination or acquisition, or change of ownership of our firm. This will occur only if the parties have entered into an agreement under which the collection, use and disclosure of the information is restricted to those purposes that relate to the business transaction, including a determination whether or not to proceed with the business transaction, and is used by the parties to carry out and complete the business transaction.
  • Persons whom you instruct us to disclose your information to in the course of providing legal services, for example a party involved in a legal claim or transaction.
  • If you wish to know more about the parties with whom we share Personal Data, please contact us.
International transfers of data between our offices
Transfers of your information out of the EEA

In the context of its global practice, Gowling WLG UK transfers Personal Data between its offices, the free flow of information being essential for the efficient conduct of its International business. A number of our offices and affiliates are located outside the European Economic Area. Transfers from Gowling WLG UK entities in the EEA to Gowling WLG UK entities in any country outside the EEA that is not deemed to offer an adequate level protection according to the European Commission shall be governed by a data transfer agreement containing model clauses offering an adequate level protection according to the European Commission, that will safeguard your privacy rights and give you remedies in the unlikely event of a security breach, unless we inform you that another appropriate safeguard has been put in place.

Gowling WLG (Canada) LLP ("Gowling WLG Canada") is an independent entity. Gowling WLG Canada has a separate privacy notice which describes how it processes personal information. For European data protection law purposes, the European Commission considers that Canada's federal privacy law offers adequate levels of protection to safeguard your privacy rights.

If you instruct us and if it is necessary, we will exchange information with law firms located in other jurisdictions.

How we keep your data secure

We have robust information security management systems in place to protect your personal information and are ISO27001 accredited. ISO27001 is an international information security standard which is widely recognised as an indication of best practice in information security and information risk management.

If you have any particular concerns about your information, please contact us (see 'How to contact us?' above).

When will we delete your data?

We retain personal data in line with our internal policies, contractual terms and where necessary for us to meet our legal, regulatory and professional obligations. Our default retention periods will differ, depending on the country which is providing your services. In any case, the criteria that we apply is to delete data when it is no longer necessary for us to hold it.

Type of work/data Minimum Retention Period
Original documentation Permanently, or until returned to you
File documentation Six years
CDD documentation Six years after the end of the client relationship
Contracts with suppliers/third parties Six years after expiry of contract
Complaints, correspondence and data relating to complaints Six years following closure of the complaint
Professional negligence Claims, correspondence and data relating to PII claims Six years following conclusion of the claim
Applications/CVs/interview records for jobs-unsuccessful Twelve months after notifying unsuccessful candidates (unless we have obtained express consent from the candidate to hold for longer)

Your rights

As a data subject, you have the following rights under the Data Protection Laws:

  • the right of access to Personal Data relating to you;
  • the right to correct any mistakes in your information;
  • the right to ask us to stop contacting you with direct marketing;
  • rights in relation to automated decision making; 
  • the right to restrict or prevent your Personal Data being processed;
  • the right to have your Personal Data ported to another data controller (e.g. if you decide to contract with a different service provider); and 
  • the right to erasure.

These rights are explained in more detail below, but if you have any comments, concerns or complaints about the use of your Personal Data by us, please contact us (please refer to section "How to contact us").

We will respond to any rights that you exercise within a month of receiving your request, unless the request is particularly complex, in which case we will respond within three months.

Please be aware that there are exceptions and exemptions that apply to some of the rights which we will apply in accordance with the Data Protection Laws.

Right to access Personal Data relating to you

You may ask to see what Personal Data we hold about you and be provided with:

  • a copy;
  • details of the purpose for which it is being or is to be processed;
  • details of the recipients or classes of recipients to whom it is or may be disclosed, including if they are overseas and what protections are used for those oversea transfers;
  • the period for which it is held (or the criteria we use to determine how long it is held);
  • any information available about the source of that data; and
  • whether we carry out an automated decision-making, or profiling, and where we do information about the logic involved and the envisaged outcome or consequences of that decision or profiling.

To help us find the Personal Data easily, please provide us as much information as possible about the type of Personal Data you would like to see.

Right to correct any mistakes in your information

You can require us to correct any mistakes in your Personal Data which we hold free of charge. If you would like to do this, please:

  • email, call or write to us (see "How to contact us")
  • let us have enough information to identify you, and
  • let us know the Personal Data that is incorrect and what it should be replaced with.

Right to ask us to stop contacting you with direct marketing

You can ask us to stop contacting you for direct marketing purposes. If you would like to do this, please:

  • See "How can you contact us" above
  • You can review and update your contact details and preferences or unsubscribe from our communications at any time via the links in our e-marketing messages or by e-mailing us at iaadmin@gowlingwlg.com.
Rights in relation to automated decision making

We do not make any automated decisions about you so this right does not apply.

Right to prevent processing of personal data

You may request that we stop processing your personal data temporarily if:

  • you do not think that your Personal Data is accurate. We will start processing again once we have checked whether or not it is accurate;
  • the processing is unlawful but you do not want us to erase your Personal Data;
  • we no longer need the Personal Data for our processing, but you need the Personal Data to establish, exercise or defend legal claims; or
  • you have objected to processing because you believe that your interests should override our legitimate interests.
Copies of your Personal Data (data portability)

You may ask for an electronic copy of your Personal Data which we hold electronically and which we process when we have entered into a contract with you. You can also ask us to provide this directly to another party.

Right to erasure

You can ask us to erase your Personal Data where:

  • you do not believe that we need your Personal Data in order to process it for the purposes set out in this Privacy Notice;
  • if you had given us consent to process your Personal Data, you withdraw that consent and we cannot otherwise legally process your Personal Data;
  • you object to our processing and we do not have any legitimate interests that mean we can continue to process your data; or
  • your Personal Data has been processed unlawfully or have not been erased when it should have been.
Complaints to the regulator

It is important that you ensure you have read this Privacy Notice - and if you do not think that we have processed your data in accordance with this notice - you should let us know as soon as possible. Similarly, you may complain to the competent supervisory authority.

Data Protection Authority, Rue de la Presse 35, 1000 Brussels, Belgium. http://www.privacycommission.be.

November 2019

Canada

Chine

Dubai

France

Germany

UK