Arielle Sie-Mah
Associate
Article
4
In two recent decisions, the Human Rights Tribunal of Alberta (the "Tribunal") dismissed complaints brought by customers who were denied entry into retail stores due to company policies that required all customers to wear a mask.
Notably, the Tribunal recognized in both cases that masking policies can have adverse effects on persons with disabilities. However, the Tribunal also underscored the importance of public health guidance and evidence-based scientific information, and that the complainants both failed to demonstrate that the alternatives offered by the retail stores would impose any serious limitations. Conversely, it would amount to undue hardship for those businesses to permit individuals to enter their stores without wearing a face covering.
The key takeaway from these decisions is that a mask policy requiring individuals to wear a mask or face covering upon entering retail stores and other premises does not breach the Alberta Human Rights Act where:
Looking ahead, these decisions will be helpful for businesses and organizations that are implementing policies to protect the health and safety of their employees, patrons, and the community against COVID-19. Organizations should take into account current public health orders, guidelines, and scientifically-based medical information. For assistance in preparing and implementing COVID-19 policies, please contact a member of Gowling WLG's Employment, Labour & Equalities group.
CECI NE CONSTITUE PAS UN AVIS JURIDIQUE. L'information qui est présentée dans le site Web sous quelque forme que ce soit est fournie à titre informatif uniquement. Elle ne constitue pas un avis juridique et ne devrait pas être interprétée comme tel. Aucun utilisateur ne devrait prendre ou négliger de prendre des décisions en se fiant uniquement à ces renseignements, ni ignorer les conseils juridiques d'un professionnel ou tarder à consulter un professionnel sur la base de ce qu'il a lu dans ce site Web. Les professionnels de Gowling WLG seront heureux de discuter avec l'utilisateur des différentes options possibles concernant certaines questions juridiques précises.